Subprocessors
Last updated: March 17, 2026
Butter AI uses third-party service providers ("subprocessors") to process personal data in delivering our services. These subprocessors are bound by contractual obligations to protect your data. This page lists all subprocessors we use, their purpose, and the location where data is processed.
Where available, we link to each subprocessor's Data Processing Addendum (DPA) or Business Terms, which govern how they process personal data on our behalf. Where a DPA is not publicly available, we maintain executed agreements directly with the subprocessor.
Infrastructure & Hosting
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| Amazon Web Services (AWS) | Cloud infrastructure hosting | United States (us-east-1) | All customer data, call recordings, transcripts, account information | AWS Data Processing Addendum |
AI & Language Models
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| OpenAI | LLM processing for agent conversations | United States | Call transcripts, conversation context | OpenAI Business Terms |
| Anthropic | LLM processing for agent conversations | United States | Call transcripts, conversation context | Anthropic Data Processing Addendum |
| Google Cloud AI | LLM processing (Gemini models) | United States | Call transcripts, conversation context | Google Cloud Data Processing Terms |
| Azure OpenAI | Alternative LLM processing | United States | Call transcripts, conversation context | Microsoft Data Protection Addendum |
| Groq | LLM inference acceleration | United States | Call transcripts | Groq Privacy Policy |
| Cerebras | LLM processing | United States | Call transcripts | Cerebras Privacy Policy |
Voice Processing
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| ElevenLabs | Text-to-speech (voice synthesis) | United States | Text prompts, generated audio | ElevenLabs Privacy Policy |
| Deepgram | Speech-to-text (transcription) | United States | Audio recordings, transcripts | Deepgram Privacy Policy |
| Cartesia | Text-to-speech | United States | Text prompts, generated audio | Cartesia Privacy Policy |
Data & Storage
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| Pinecone | Vector database for knowledge bases | United States | Knowledge base embeddings, document content | Pinecone Data Processing Agreement |
Telephony & Communication
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| Twilio | Voice calling infrastructure | United States | Call metadata, phone numbers | Twilio Data Protection Addendum |
| LiveKit | Real-time video/voice infrastructure | United States | Call signaling, media routing | LiveKit Privacy Policy |
| Daily | WebRTC infrastructure | United States | Call signaling, media routing | Daily Privacy Policy |
Billing & Payments
| Subprocessor | Purpose | Location | Data Types | Privacy/DPA |
|---|---|---|---|---|
| Dodo Payments | Payment processing | United States | Payment method details, billing information | Dodo Payments Privacy Policy |
Changes to This List
We may update this list as our service evolves. Significant changes will be communicated via email to active customers with at least 30 days notice where required by law.
Contact
Questions about subprocessors? Contact us at admin@getbutter.ai.